What part of the jack failed? Was it the metal, joints or the screw part? Is the jack bent?
The jack screw is bent. I also noticed the scissors did not appear to be straight as I got it cranked to the point I could get the front tires off the garage floor in order to remove it. The jack without question was not up to the task.

It has a sticker on it that says it is rated for 800kg which seems inadequate. I could not find a part number on it.
We bought our 2008 under the Certified Pre-Owned program at Daytona Toyota in Feb 2011. Despite being 3 years old the car only had 14400 miles on it with what had to be the OEM tires. The jack looked new and I believe had never been used until I pulled it out to swap out the tires/wheels. I have owned quite a few Toyotas over the years as well as other cars and never have had a jack fail.
I had the car in our garage on a level floor with the emergency brake set. I will admit that I do not own a set of towers that I could have used to keep things "safe" but then again, I will not have towers in the car if I happen to be running around town either. The bottomline is the jack has to be reliable and sturdy enough for the static loads it will see under normal use.
Being an Air Force veteran, I have use of the Auto Skills Hobby Shop at the local Air Force Base that happens to have seven lifts and a full complement of tools for us tinkerers to use. It is where I usually go to work on all our cars. The day the jack failed, the Hobby Shop was closed and I was tooooo impatient to wait for the following weekend to install the new wheels/tires.

Despite all that, I am going out to get a set of towers today!
Yesterday I went to Mike Erdman Toyota to explain what happened. I talked to their Parts Dept. and found out there are two part numbers listed for the 2008 xB jack. The individual I talked to stated the reason there is a second part number is most likely because there was an issue with the original part and a new part was most likely provided in follow on vehicles. The folks at Mike Erdman are always very helpful and forthcoming with information. They helped me contact Scion USA where I was able to explain what had happened. At this point, Scion tells me they have to replace my jack and have assigned a regional rep to investigate my case and determine if there are any prolific issues with these jacks. He will be contacting me on Monday, 4 Apr. I will post another update once I talk to him. Thanks for all the inputs......I did tell Scion USA there were other folks on NewScionxB that had experienced jack failures as well. Stay tuned for further words.
BamBam
BoxGT1
:biggrin:

