[Goldtouch]

If they have to add freon, tell them to put dye in it. That way it will show where the leak is. The thermometer is a good idea Midlife, you can actually buy one for a couple of dollars. Is the controls set to recycle air? That makes a difference in the air coming out. Is there actually more force coming out one side compared to the other? Thats the part that doesn't make sense if there is.