now we have been in communication and this is what I have found out and it is not printed in instruction manual. The Dampers com to you compressed so they do not fit ALL the way at first. They are short because they are closed partially. When they are installed you place your hands on both sides of hood and close it SLOWLY with an even DOWNWARD MOTION. If you close from center only you will warp the hood. After first closing the dampers"release" and return to full open and close position.
Steve is sending me 2 spring clips due in this week so we will see what happens next and I will post pix and notes. They are not a new company and this is not a new product for them. Make lots of other vehicle dampers so I have faith (For Now)!!!!!!!